The Problem With Problems

LeadToday

A very long time ago I worked for a company that offered the finest training available anywhere. They still do. It is simply life-changing training that no other training organization has been able to duplicate, despite the fact that many have tried.

I was tasked with penetrating a very large account, one of the largest companies in the world, that we had done virtually no business with. They were all very nice people, happy to grant me time and “answer” any question I asked. The question I asked most frequently was: what type of problems do you face in your role?

The answer was always the same: nothing, not a thing, no problems at all.

With tens of thousands of employees spread around the world I knew that just wasn’t possible. But everyone answered the same. I asked my father, a 40 year employee of this large organization why they…

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